CRICOS Course Code: 067283G

Duration: 26 weeks full time (includes 6 weeks holidays)

Description: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advise and support to a team.

Job Opportunities: Customer Service Advisor, Data Entry Operator, General Clerk, Typist, Word Processing Operator, Administration Assistant, Information Desk Clerk, Receptionist

Entry Requirements: Year 12 or equivalent or qualify for matureage entry (over 20 years old at the time of enrolment)

International students: IELTS 5.5 or equivalent Entry Requirements for the course will depend on the Australian Department of Immigration and Citizenship (DIAC) assessment level for the country. At present, countries are classified from Level 1 through to Level 4. See DIAC website: http://www.immi.gov.au/ for more details on Assessment level requirements for your country.
 

Completion: Upon successful completion of this course you will receive a nationally recognised Certificate III in Business (BSB30107). Students who do not complete all units may be eligible for a Statement of
Attainment in partial completion of a Certificate III in Business (BSB30107)
 

Units: To gain Certificate III in Business (BSB30107) you must successfully complete all the following

 

Unit Codes Unit Name Type
BSBOHS201A Participate in OH&S Process Core
BSBITU302A Create electronic presentation Elective
BSBWRT301A Write simple documents Elective
BSBCUS301A Deliver & Monitor a service to customers Elective
BSBITU306A Design & Produce Business Documents Elective
BSBITU304A Produce Spreadsheet Elective
BSBADM311A Maintain Business Resources Elective
BSBCMM301A Process Customer Complaints Elective
BSBWOR301A Organise personal work priorities and developments Elective
BSBFLM303C Contribute to effective workplace relationships Elective
BSBINN301A Promote innovation in a team environment Elective
BSBDIV301A Work effectively with diversity Elective

 

Delivery Methods: This program is delivered entirely off-the-job at the college campus. It contains face-to-face training led by theory classes and practical sessions involving small groups and individual activities.
For each unit, candidates are provided with training manuals, which includes materials used in the training
sessions, assessment materials and reference materials.
In addition to scheduled classroom based assessment, learners may be required to complete assessment
activities in their personal time and bring it to their next class for discussion, oral presentation etc. These
assessment activities may include:
• Knowledge quizzes
• Research exercises where learners learn and are assessed through project-based exercises
 

Assessments Methods: Include demonstration, questioning/tests, written assessment, projects and other appropriate assessment methods depending on the study unit.
 

Tuition Fee per course: Please refer to current Price List.
 

Course Delivery Location: 269 Sussex Street and Level 1, 307 Pitt Street, Sydney NSW
 

Pathways: On completing this qualification students can choose various pathways. They can either opt to
study ‘Certificate IV in Business - BSB40207’ / ‘Diploma of Business - BSB50207’ further or they might try and look for a job in these areas - Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer, Typist, Word Processing Operator, Administration Assistant, Clerical Worker, Information Desk Clerk, Office Junior, Receptionist.
 

National Recognition: Lloyds International College recognises relevant qualifications issued by other RTOs. There is no fee for National Recognition. Where the qualification was gained more than 3 years ago we reserve the right to check that competence is current. This may involve the applicant in undergoing a challenge test.
 

Recognition of Prior Learning (RPL) is an assessment process that enables an applicant to gain recognition of skills and knowledge regardless of how they were achieved. This may include formal or informal learning, work experience or general life experience. In order to grant RPL Lloyds International College assessor must be confident that the applicant is currently competent against the units of competence in the qualification. The evidence to demonstrate this may include certificate, references from past employers, testimonials from clients and work samples. Where RPL is granted you do not have to participate in further training and assessment for skills and knowledge that you already possess. There is a fee for RPL assessment. Further information regarding RPL is available on request.
 

Overseas experience and qualifications
All applicants seeking to establish the relationship between their overseas qualifications and an Australian
education qualification in the Australian Qualifications Framework will be directed to National Office of
Overseas Skills Recognition (AEI-NOOSR). AEI-NOOSR is a part of the Department of Education,
Employment and Workplace Relations (DEEWR) and is the Australian National Information Centre, part of an international network providing authoritative information and advice on recognition of qualifications. Once the application has been assessed by AEI-NOOSR the college will then be able to accept and process the internal RPL application.